FAQ

Order

As a private individual, can I also order on this webshop?

No, this webshop is only for companies. That is why the VAT number is a mandatory field when registering. Private individuals can contact one of our dealers.

What additional costs come with my order?

When checking out the shopping cart you will find a clear statement of the costs: Recupel, Bebat, transport costs and VAT.

The transport costs within Belux are:

  • 26 euros for orders under 100 euros
  • 13 euros for orders over 100 euros

Will I receive an order confirmation?

Yes. You will receive an order confirmation from a Customer Service employee stating the delivery time.

What are the payment options on this webshop?

The Hanna Instruments webshop offers the following payment options:

  • Visa
  • MasterCard
  • Maestro
  • Bancontact
  • on invoice (only possible after a first order and after accounting approval)

What are the sales conditions?

You can find the link in the footer of the page.

Can I get advice with my purchase?

Hanna Instruments' advisors are on hand to help you find the right product for your application. Take advantage of this free advice to avoid buying the wrong product. Always read the manual carefully so that you correctly use, maintain and calibrate the product, so that you can measure for years without any worries.

I don't see any prices?

Prices will only be shown after you have logged in.